Your personal data belongs to you. This Privacy Policy explains precisely what information ep789c collects from Pakistani players, why we collect it, how it is stored and protected, who it may be shared with, and what rights you hold over your own data. We have written this in plain language — not buried in legalese — because transparency is a core value of this platform.
Our Commitments
Before reading the full policy, here is a plain-language summary of our six core privacy commitments to every Pakistani player on ep789c.
ep789c collects only the personal data that is genuinely necessary for account management, payment processing, age verification, and responsible gaming compliance. We do not collect data speculatively or for purposes unrelated to our platform operations.
All personal data stored by ep789c is encrypted at rest using industry-standard AES-256 encryption. All data in transit — including login sessions, deposit flows, and support communications — is protected by 256-bit SSL/TLS. Your data is never stored on unsecured systems.
ep789c does not sell, rent, or trade your personal information to unaffiliated third parties for their marketing purposes. Full stop. Your data is used to operate your ep789c account and improve platform services — nothing else, without your explicit consent.
This Privacy Policy discloses every category of data we collect and every purpose for which it is used. If a new use arises that is not covered by this policy, we will update it and notify active account holders before that use commences. No silent data repurposing — ever.
Pakistani players on ep789c have the right to access, correct, export, and in certain circumstances delete their personal data. These rights can be exercised by contacting the ep789c support team. Requests are processed within 30 calendar days of receipt.
ep789c retains personal data only for as long as it is required to fulfil the purposes described in this policy and to comply with applicable regulatory obligations — including anti-money laundering record-keeping requirements. Data is securely purged when the retention period expires.
This Privacy Policy sets out, in plain and transparent language, how ep789c collects, processes, stores, protects, and shares the personal data of its registered players and website visitors. It applies to all interactions with the ep789c platform — including account registration, login, deposits, withdrawals, gameplay, bonus claims, customer support interactions, and browsing of ep789c.net.
This Policy is incorporated by reference into the ep789c Terms & Conditions. By accepting the Terms & Conditions, you simultaneously accept this Privacy Policy. Both documents together form the complete legal basis for your relationship with ep789c as a registered player.
The Policy is written primarily for English-speaking Pakistani players — ep789c's core audience since the platform's founding in 2017. References to payment methods such as JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast reflect the Pakistani financial ecosystem in which many of our players operate. The data practices described, however, apply uniformly to all users of the platform regardless of geographic location.
If you have questions about this Policy that are not answered here, please contact us using the details in Section 15. We are happy to explain anything in plain language — no legal background required.
For the purposes of applicable data protection legislation, ep789c — the operator of the gaming platform at ep789c.net — acts as the Data Controller in respect of the personal data collected from users of the platform. As Data Controller, ep789c is responsible for determining the purposes and means of processing your personal data and for ensuring that processing activities comply with applicable legal requirements.
Where ep789c engages third-party service providers who process personal data on our behalf — such as payment processors, identity verification services, and analytics providers — those providers act as Data Processors. ep789c enters into binding contractual agreements with all Data Processors to ensure they handle personal data only as instructed by ep789c and in accordance with applicable data protection standards.
ep789c collects personal data through several means: directly from you when you register or use the platform, automatically when you interact with our systems, and occasionally from third parties (such as identity verification agencies). The categories of data we collect are as follows:
| Data Category | Specific Data Points | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number (where applicable), photograph for KYC | Provided by you at registration / KYC |
| Contact Data | Pakistani mobile number, email address, residential address | Provided by you at registration |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details (IBAN), transaction amounts, deposit and withdrawal history in PKR | Provided by you / generated through platform use |
| Gaming Activity Data | Game history, bet amounts, win/loss records, session duration, bonus usage, responsible gaming settings | Automatically generated through platform use |
| Technical Data | IP address, browser type and version, device type and OS, screen resolution, session cookies, login timestamps | Automatically collected via platform systems |
| Communications Data | Records of live chat conversations, email correspondence, and any complaints or support requests submitted to ep789c | Created through your communications with us |
| Verification Data | Results of identity and age verification checks conducted by our KYC service provider, including document authentication outcomes | Received from third-party KYC providers |
ep789c does not collect sensitive personal data categories — such as racial or ethnic origin, political opinions, religious beliefs, health data (beyond responsible gaming self-declarations), or biometric data — except where required by our identity verification processes and applicable regulatory obligations.
ep789c uses your personal data for the following defined purposes only. Any new use that falls outside these purposes will require either your explicit consent or an update to this Privacy Policy with advance notification to active account holders.
ep789c processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
ep789c does not sell your personal data. We share personal data with third parties only in the following defined circumstances and only to the minimum extent necessary for the stated purpose:
ep789c uses cookies and similar tracking technologies to operate the platform, maintain secure login sessions, and improve the player experience. A cookie is a small text file placed on your device by the ep789c platform when you visit ep789c.net. The categories of cookies we use are as follows:
Most standard browsers allow you to manage, restrict, or delete cookies through their settings menus. Please note that disabling essential or security cookies will impair the functionality of the ep789c platform and may prevent you from logging in or completing transactions. ep789c is not responsible for reduced platform functionality resulting from cookie restrictions applied on the user's device.
ep789c implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Key security measures in place include:
While ep789c takes reasonable and appropriate measures to protect your data, no data transmission over the internet or storage system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your own ep789c account credentials and for using secure network connections when accessing the platform. ep789c strongly recommends enabling two-factor authentication (2FA) on your account for an additional layer of protection beyond the platform's own security systems.
ep789c retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, including compliance with applicable legal, regulatory, and licensing obligations. The following retention periods apply as general guidance:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML / gaming licence regulatory obligations |
| Financial Transaction Records | 7 years from transaction date | Anti-money laundering regulatory requirements |
| Gaming Activity Logs | 5 years from session date | Gaming licence compliance and dispute resolution |
| KYC Verification Records | 5 years post account closure | Regulatory obligation and fraud prevention |
| Support Communications | 3 years from last interaction | Dispute resolution and service improvement |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent management obligations |
| Technical / Log Data | 12 months rolling | Security monitoring and fraud detection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised data may be retained indefinitely for aggregated platform analytics.
As an ep789c player, you hold the following rights in respect of your personal data. These rights are subject to applicable legal limitations — for example, data that must be retained for regulatory compliance purposes cannot be deleted while that retention obligation subsists.
Request a copy of all personal data ep789c holds about you — processed within 30 days.
Request correction of any inaccurate or incomplete personal data held on your account.
Request deletion of data no longer necessary for the purpose collected, subject to regulatory retention requirements.
Request limitation on how we use your data in certain circumstances, such as where you contest its accuracy.
Receive your personal data in a structured, machine-readable format for transfer to another service where technically feasible.
Object to processing based on legitimate interests, including the withdrawal of marketing consent at any time.
To exercise any of the above rights, please contact ep789c support at the address provided in Section 15. We will acknowledge your request within 48 hours and respond substantively within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend the response period by a further 30 days — and will notify you accordingly.
ep789c will not charge a fee to handle data rights requests unless the request is manifestly unfounded, repetitive, or excessive. In such cases, a reasonable administrative fee may be charged, or the request may be refused — with written explanation provided in either case.
If ep789c becomes aware — through KYC verification, player reports, or any other means — that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, void all associated transactions, and securely delete the personal data in question to the extent not prevented by regulatory retention obligations.
Parents or guardians who become aware that a minor has created an ep789c account or submitted personal data to the platform are requested to contact ep789c support immediately so that the matter can be investigated and resolved. ep789c will cooperate fully with any such report and prioritise the removal of any minor's data from its systems.
ep789c is an internationally operated gaming platform. Personal data collected from Pakistani players may be transferred to, stored, and processed in jurisdictions outside Pakistan — including the jurisdiction in which ep789c's gaming licence is held and in which its primary server infrastructure is located.
Where personal data is transferred internationally, ep789c takes appropriate safeguards to ensure that such transfers comply with applicable data protection standards. These safeguards may include contractual clauses, adequacy decisions, or other legally recognised transfer mechanisms, depending on the destination jurisdiction and the nature of the data being transferred.
By registering an ep789c account and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data outside Pakistan where necessary for the operation of the platform and the performance of our obligations to you as a registered player.
ep789c uses personal data — specifically gaming activity data — as part of its responsible gaming monitoring programme. This includes analysis of session duration, betting frequency, deposit-to-gameplay ratios, and the use (or non-use) of responsible gaming tools by individual players.
Where this analysis identifies patterns consistent with potential gambling harm, ep789c may take proactive steps including: displaying in-platform responsible gaming messages, prompting the player to review their responsible gaming settings, or — in severe cases — initiating a temporary account hold pending a responsible gaming review.
Responsible gaming monitoring data is used solely for player protection purposes. It is not used to profile players for marketing or commercial purposes, nor is it shared with third parties except where disclosure is required by our gaming licence regulatory framework.
ep789c may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or our platform operations. The effective date and version number displayed at the top of this Policy will be updated each time a revision is made.
Where updates are material — meaning they significantly change how we collect, use, or protect your personal data — ep789c will notify active account holders via the email address or mobile number registered to their account at least 14 days before the revised Policy takes effect. This gives you time to review the changes and, if you do not accept them, to close your account and withdraw your balance before the new terms apply.
For minor, non-material updates — such as clarifications of existing practices, corrections of typographical errors, or updates to contact information — no advance notification will be provided, but the effective date will be updated to reflect the change. The most current version of this Policy is always accessible at ep789c.net/privacy-policy.
For any questions, concerns, or formal requests relating to this Privacy Policy or the handling of your personal data by ep789c, please contact us through one of the following channels:
If you are not satisfied with ep789c's response to a privacy complaint, you may have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction, or to the gaming regulator under whose licence ep789c operates, depending on the nature of the complaint. ep789c will cooperate fully with any such escalation.
You're Informed
ep789c has been protecting Pakistani player data since 2017 — with encryption, transparency, and genuine respect for your privacy. Explore the platform with full confidence in how your information is handled.
21+ only | Please gamble responsibly | Privacy Policy effective 1 January 2026